Analyst Fatigue: The Best Never Rest

Each day, more and more devices  connect to their  www.mcafee.com/activate enterprise networks www.mcafee.com/activate product key, creating an ever-growing avenue for OS exploits and phishing attacks. Meanwhile mcafee.com/activate product key, the number of threats—some of which are www.mcafee/activate—is rising even faster.While most companies www.mcafee.com/activate download have a capable cadre of junior analysts, most of today’s EDR (Endpoint Detection and Response) systems leave them hamstrung. The startlingly complex nature of typical EDR software necessitates years www.mcafee/activate of experience to www.mcafee/activate successfully operate—meaning that no matter how willing the more “green” analysts are to help, they just don’t yet have the necessary skillset to effectively triage threats.

What’s worse, while these “solutions” require your top performers, they don’t always offer top performance in return www.mcafee/activate. While your most experienced analysts should be addressing major threats, a lot of times they’re stuck www.mcafee.com/activate download wading through a panoply of false positives www.mcafee.com/activate product key—issues that either aren’t threats, or aren’t worth investigating. www.mcafee/activate And while they’re tied up with that, they must also confront the instances of false negatives: threats that slip through the cracks www.mcafee.com/activate, potentially avoiding detection while those best suited to address them are busy attempting to work through the noise. www.mcafee/activate This problem has gotten so bad that some IT  mcafee.com/activate product key departments are deploying MDR systems on top of their EDR packages—increasing the complexity of your company’s endpoint protection and further increasing employee stress levels.

Hoping to both measure the true impact of “analyst fatigue” on SOCs and to identify possible solutions www.mcafee/activate, a commissioned study was conducted by Forrester Consulting on behalf of McAfee in March 2020 to www.mcafee.com/activate download see what effects current EDRs were having on businesses, and try to recognize the potential for solutions. Forrester surveyed security technology  www.mcafee.com/activate product key decision-makers, from the managers facing threats head-on to those in the C-suite viewing security solutions at the macro level in  www.mcafee/activate relation to his or her firm’s financial needs www.mcafee.com/activate and level of risk tolerance mcafee.com/activate product key. Respondents were from the US, UK, Germany or France, and worked in a variety of industries at companies ranging in size from 1,000 to over 50,000 employees.

When asked about www.mcafee.com/activate download their endpoint security www.mcafee/activate goals, respondents’ top three answers—to improve security detection capabilities (87%), increase efficiency in the SOC (76%) and close the skills gap in the SecOps team (72%)—all pointed to limitations www.mcafee.com/activate product key in many current EDRs.  Further inquiry revealed that while 43% of security decision makers consider automated detection a www.mcafee.com/activate critical requirement mcafee.com/activate product key, only 30% feel their current solution(s) completely meet their needs in this area.

While the issues uncovered were myriad www.mcafee/activate, the results also suggested that a single solution could ameliorate a variety of these problems.  The introduction of EDR programs incorporating Guided Investigation could increase efficiency by allowing junior analysts to assist in threat www.mcafee.com/activate identification, thereby freeing up www.mcafee/activate more seasoned analysts to address detected threats and focus on only the most complex issues, leading www.mcafee.com/activate product key to an increase in detection capabilities. Meanwhile, the hands-on experience that junior mcafee.com/activate product key analysts www.mcafee.com/activate download would get addressing real-life EDR threats would increase both their personal efficiency and their skill level, helping to eliminate the skills gaps present in some departments.

To learn more about www.mcafee/activate the problems and possibilities mcafee.com/activate product key in the current EDR landscape, you can read the full “Empower www.mcafee.com/activate product key Security Analysts www.mcafee/activate Through Guided EDR Investigation www.mcafee.com/activate download” study by clicking www.mcafee.com/activate